The most common cause
Sensors in the Fetura CLOUD app are displayed only after they have been assigned to a specific location (building, sector, or chamber). Simply pairing a sensor with the FarmWatch Pro control unit isn’t enough—if the sensor hasn’t yet been assigned to a location, you won’t see it on the farm list or map in the app, even though it’s physically operational and communicating with the control unit.
What to Do
- Check whether the sensor has been assigned to a building or location. Step-by-step instructions: How do I add a sensor to a building?
- If the sensor does not appear even in the list of unassigned devices, check whether it has paired correctly with the control panel (distance, battery) — see No sensor readings? How to check the power supply and improve the range
- Once assigned to a location, the sensor should appear on the farm list/map almost immediately.
If that didn’t help—escalate the issue
If the sensor is properly paired with the control panel (shown in the list of unassigned devices) and still does not appear even after being assigned to a location, please contact Fetura technical support.
