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Cloud Box – no connection to the device

W przypadku braku połączenia z Cloud Box sprawdź kolor diody sygnalizacyjnej w lewym, górnym rogu obudowy urządzenia.

Follow the recommendations described in the table below.

ColorThe way the diode glowsCondition of the deviceSolving the problem
PulseThe device is working properlyReset Cloud Box
PulseNo connection
with the Internet
Check the operation of the Internet, if necessary reset the Router.
Reset Cloud Box to immediately attempt to refresh your Internet connection.
FlashingNo connection
with Cloud Box communication module
Reset Cloud Box. If the problem is not solved contact
With technical assistance.
NoNo main power supplyConnect the Cloud Box to the power supply

Updated on 2024-05-28
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