{"id":15355,"date":"2026-07-24T11:34:51","date_gmt":"2026-07-24T09:34:51","guid":{"rendered":"https:\/\/help.fetura.pl\/knowledge-base\/i-dont-see-the-sensor-in-the-farmwatch-pro-app\/"},"modified":"2026-07-24T13:37:48","modified_gmt":"2026-07-24T11:37:48","slug":"i-dont-see-the-sensor-in-the-farmwatch-pro-app","status":"publish","type":"ht_kb","link":"https:\/\/help.fetura.pl\/en\/knowledge-base\/i-dont-see-the-sensor-in-the-farmwatch-pro-app\/","title":{"rendered":"I don&#8217;t see the sensor in the FarmWatch Pro app"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">The most common cause<\/h2>\n\n<p class=\"wp-block-paragraph\">Sensors in the Fetura CLOUD app are displayed <strong>only after they have been assigned to a specific location<\/strong> (building, sector, or chamber). Simply pairing a sensor with the FarmWatch Pro control unit isn\u2019t enough\u2014if the sensor hasn\u2019t yet been assigned to a location, you won\u2019t see it on the farm list or map in the app, even though it\u2019s physically operational and communicating with the control unit. <\/p>\n\n<h2 class=\"wp-block-heading\">What to Do<\/h2>\n\n<ol class=\"wp-block-list\">\n<li>Check whether the sensor has been assigned to a building or location. Step-by-step instructions: <a href=\"https:\/\/help.fetura.pl\/en\/knowledge-base\/how-do-i-add-a-sensor-to-a-building\/\">How do I add a sensor to a building?<\/a> <\/li>\n\n\n\n<li>If the sensor does not appear even in the list of unassigned devices, check whether it has paired correctly with the control panel (distance, battery) \u2014 see  <a href=\"https:\/\/help.fetura.pl\/en\/knowledge-base\/no-sensor-readings-how-to-check-the-power-supply-and-improve-the-range\/\">No sensor readings? How to check the power supply and improve the range <\/a><\/li>\n\n\n\n<li>Once assigned to a location, the sensor should appear on the farm list\/map almost immediately.<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\">If that didn&#8217;t help\u2014escalate the issue<\/h2>\n\n<p class=\"wp-block-paragraph\">If the sensor is properly paired with the control panel (shown in the list of unassigned devices) and still does not appear even after being assigned to a location, please contact Fetura technical support.<\/p>\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-20959078 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1 heroickb_widget_exit__btn\"><a class=\"wp-block-button__link wp-element-button heroickb_widget_exit__btn\" href=\"?hkb-redirect&#038;nonce=56908d8776&#038;check=7jfor&#038;redirect=https%3A%2F%2Fhelp.fetura.pl%2Fcontact-support%2F&#038;otype=unknown&#038;oid=0&#038;source=block-button\">Technical Support<\/a><\/div>\n<\/div>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The sensor appears in the app only after it has been assigned to a specific location\u2014simply pairing it with the control panel is not enough.<\/p>\n","protected":false},"author":24,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[111],"ht-kb-tag":[],"class_list":["post-15355","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-farmwatch-pro-en"],"_links":{"self":[{"href":"https:\/\/help.fetura.pl\/en\/wp-json\/wp\/v2\/ht-kb\/15355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.fetura.pl\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.fetura.pl\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.fetura.pl\/en\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/help.fetura.pl\/en\/wp-json\/wp\/v2\/comments?post=15355"}],"version-history":[{"count":1,"href":"https:\/\/help.fetura.pl\/en\/wp-json\/wp\/v2\/ht-kb\/15355\/revisions"}],"predecessor-version":[{"id":15356,"href":"https:\/\/help.fetura.pl\/en\/wp-json\/wp\/v2\/ht-kb\/15355\/revisions\/15356"}],"wp:attachment":[{"href":"https:\/\/help.fetura.pl\/en\/wp-json\/wp\/v2\/media?parent=15355"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.fetura.pl\/en\/wp-json\/wp\/v2\/ht-kb-category?post=15355"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.fetura.pl\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=15355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}